Help centre Plan & billing

Invoices, changing plan and cancelling

Settings → Plan & billing does all three.

Settings → Plan & billing.

  • Invoices — every one, with a download, from the billing portal.
  • Change the card — same place.
  • Switch to annual or lifetime — the difference is prorated.
  • Seats — add or remove extra people. Removing a seat with someone still in it isn't allowed; remove the person first.
  • Cancel — your plan runs to the end of the period you've paid for. Come back any time and your data is where you left it.

If a payment fails we retry and email you; after two weeks the account is locked until the card is sorted.

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