Invoices, changing plan and cancelling
Settings → Plan & billing does all three.
Settings → Plan & billing.
- Invoices — every one, with a download, from the billing portal.
- Change the card — same place.
- Switch to annual or lifetime — the difference is prorated.
- Seats — add or remove extra people. Removing a seat with someone still in it isn't allowed; remove the person first.
- Cancel — your plan runs to the end of the period you've paid for. Come back any time and your data is where you left it.
If a payment fails we retry and email you; after two weeks the account is locked until the card is sorted.
Was this helpful?