Help centre The SalonX client app

Buying products your stylist recommended

For clients: who you're buying from, delivery and returns.

Products are sold and shipped by the professional distributor named on your receipt — your salon recommends, SalonX takes the payment securely through Stripe, and the distributor delivers. Your salon and stylist earn a commission on every order, so buying through their link supports them.

  • Delivery — options and timings are shown at checkout; you'll get tracking when it ships.
  • Returns — 14 days from delivery to change your mind, longer if something's faulty. Returns go to the distributor; their details are on your receipt.
  • Klarna and Clearpay — offered where the salon has switched them on.
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