Help centre Your shop & distributors

Orders, receipts and despatch

Where to see orders and what the client is told.

Shop → Orders lists every order through your store: who bought, what, how much, and your commission on it.

The client gets a receipt by email when they pay and a despatch email with tracking when the distributor ships. Your Orders page shows the status. Anything about the parcel itself is the distributor's — their contact is on the receipt.

Was this helpful?