Help centre Calendar & bookings

Asking for a deposit on a front-desk booking

Bookings you add on the calendar can get a deposit email with a pay link.

Online bookings take the deposit as they're made. Bookings you add on the calendar don't — so SalonX can ask for it afterwards.

Settings → Booking → Deposit requests for front-desk bookings:

  • Bookings further out than the number of weeks you set get an email with a secure card link for the deposit amount in your deposit settings.
  • If it isn't paid by the deadline you set, the slot is released and the client is told. The deadline must sit inside the request window.
  • A client with no email on their record can't be asked — add it on their client card.

You can also send one by hand from any booking → Request deposit.

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