Help centre Your booking page

How far ahead, minimum notice, new clients

The three dials that control who can book and when.

Settings → Booking:

  • How far ahead your diary opens — a rolling window. 12 weeks means nobody can book more than 12 weeks out. Front-desk bookings aren't limited.
  • Minimum notice — how close to the appointment time a client can still book online. 2 hours stops the 9am booking made at 8:55.
  • Taking new clients — switch it off and only clients already on your book (matched by email) can book online. Your team can still add anyone from the calendar. The page says *existing clients only* so new people know to call.
Was this helpful?