Client reviews: your Google reviews in SalonX
Your rating and latest reviews in one place, with a way to answer each one.
Client reviews brings your Google reviews into SalonX, so you can see what clients are saying about you without going looking. It's part of the Client engagement add-on, along with Client loyalty.
Connecting it
Add your Google reviews link under Settings → Booking page → Page content. Your rating and your latest reviews then appear under Clients → Client reviews, refreshed every night.
What you see
Your rating, how many reviews you have, and the latest reviews with their stars and what each client wrote. See all reviews on Google opens the full list.
Replying
Each review has a Reply button, which opens the review on Google for you to answer.
Replying without leaving SalonX, with a reply drafted for you to edit, needs your Google Business Profile connected. That is being switched on as Google approves our access; when it's available for your salon, the page offers Connect Google Business Profile.
On your booking page
The same Google reviews link gives clients a Read our reviews tab on your booking page.